NAHO conference attendees love classes specific to the type of hearing they conduct but there is so much to be learned from seeing how others handle matters that are different from your own daily docket. You can learn new techniques for dealing with difficult parties and witnesses, new ways to address evidentiary challenges, and see how others maintain hearing control when difficult issues arise. After each presentation, attendees will participate in interactive discussions with the moderator and role-players about the issues just portrayed and the solutions to resolve the dilemmas. Each mock hearing session will feature different hearing scenarios. Neither mock hearing session is a continuation of the other. It’s not necessary to attend both sessions to gain the benefits from observing these true-to-life hearing situations.