An unusually high volume of hearings awaiting review can disrupt workflow, overburden administrative and Hearing Officer, and may feel overwhelming. However, with the right approach it can be effectively managed. This session will explore practical strategies for case organization, staffing, and process improvement that help maintain efficiency and prevent backlog. We will share our organizational practices and workforce responses that support a steady workflow. Participants will be encouraged to assess departmental flexibility and identify operational bottlenecks.