Unlike judges in traditional courts, hearing officials typically don’t preside from elevated benches, they don’t have bailiffs, and they don’t have panic buttons to summon emergency help. That’s why it is essential that they know how to create and maintain a calm atmosphere for all hearing participants. In this class, a retired specialist in courtroom safety for the U.S. Marshal Service and an experienced administrative law judge will share practical tips for starting your hearing off on the right foot, and for bringing down the level of emotion when the situation becomes heated.