Hearings are costly and time-consuming for the parties and the agency, increasing the need to avoid lengthy prehearing activity and protracted hearings. Designed for adjudicators who may serve as settlement officials, this session includes techniques for fostering communication between parties, identifying cases suitable for settlement, managing self-represented litigants in the settlement process, objectively assessing the risks and costs of litigation, eliminating psychological and informational barriers to settlement and leading effective settlement conferences.