Name
10B-Resolving Conflicts & Concerns in Human Services Hearings: Scenarios & Discussion
Description
This session is designed for administrative adjudicators presiding over human services cases including SNAP, TANF, Medicaid eligibility, and other public benefit claims. Participants will learn techniques to identify underlying interests behind positions and de-escalate high emotion hearings while navigating procedural hurdles, calming nerves, ensuring fairness, and providing respect and due process for all parties. Bring your own hearing dilemmas to this session for discussion and resolution.
Speakers
Track
S
Date & Time
Tuesday, October 27, 2026, 11:00 AM - 12:00 PM
Location Name
Bixby 4