Conducting hearings involves a series of skills that can be learned. While geared to the new hearing official, this course will help those who want to advance by emphasizing how due process touches every step of the administrative process and the role the administrative adjudicator plays to ensure impartiality and prompt resolution of administrative matters. In this course you will learn essential habits to manage case assignments and identify potential due process problems before they happen; develop effective practices to conduct hearings fairly and to ensure a full and complete record; and receive tips for preparing your written decision.