Whether you’re new to administrative adjudication or looking to strengthen your fundamentals, this comprehensive, practical, presentation covers the gamut: effective pre-hearing preparation and case review, professional and efficient opening statements, managing hearing flow and pace, questioning witnesses, examining evidence, handling objections and procedural issues, maintaining respectful control, and record development. Attention will be given to our dual role as neutral arbiter and record-developer, the relaxed rules of evidence, and the importance of creating an accessible environment for self-represented litigants.